Refund & Cancellation Policy
At In Precious Hands, LLC, we want our clients and customers to understand what to expect before making a purchase. Because our services and digital products require preparation, professional time, and/or immediate access, the following refund and cancellation terms apply.
Consultations
Consultation fees are due at the time of booking.
If you need to reschedule, please contact us at least 24 hours before your scheduled appointment. We will make reasonable efforts to offer another available date and time.
Cancellations made at least 24 hours before the scheduled consultation may be eligible for a refund, less any non-refundable payment processing fees.
Cancellations made with less than 24 hours’ notice, missed appointments, or no-shows are generally non-refundable.
Once a consultation has been completed, the consultation fee is non-refundable.
If In Precious Hands, LLC must cancel or reschedule your appointment and a suitable alternative cannot be arranged, you will receive a refund of the consultation fee.
Digital Products and Downloadable Resources
Digital products, downloadable guides, worksheets, templates, and other electronically delivered materials are generally non-refundable once access or download has been provided.
If you experience a technical problem that prevents you from accessing a purchased digital product, please contact us so we can assist you.
If you accidentally make a duplicate purchase, contact us and we will review the transaction.
Books and Products Purchased Through Third-Party Retailers
Books or other products purchased through Amazon or another third-party retailer are subject to that retailer’s applicable return and refund policies.
Processing Fees
Where permitted, original payment-processing fees or other non-refundable transaction fees may be deducted from an approved refund.
How to Request a Refund or Reschedule
To request a cancellation, refund review, or rescheduling, contact:
In Precious Hands, LLC
Email: hello@inprecioushands.com
Please include your name, order number if applicable, and the reason for your request.
Refund eligibility is determined according to the terms above and the circumstances of the purchase.
Physical Books Purchased From In Precious Hands
Physical books purchased directly from In Precious Hands, LLC may be returned within 30 days of delivery if they are unused, unread, and in their original condition.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable unless the return is due to an error by In Precious Hands, LLC.
If your book arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item so we can arrange a replacement or refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Exchanges
We do not offer general exchanges. If you receive a damaged, defective, or incorrect item, we will work with you to provide a replacement when appropriate.
Shipping
Orders for physical products are processed according to the shipping timeframe displayed at checkout. Delivery times may vary based on destination and carrier.
Once an order has shipped, carrier delays are outside the direct control of In Precious Hands, LLC.
If a package is marked delivered but cannot be located, please contact the shipping carrier first. You may also contact us at hello@inprecioushands.com for assistance.
Books purchased through Amazon or another third-party retailer are subject to that retailer’s return and refund policies.
Refunds
Approved refunds will be issued to the original payment method used for the purchase.
Please allow approximately 5–10 business days after a refund is processed for the credit to appear, depending on your bank or card issuer.
For returned physical books, any approved refund will be processed after the returned item is received and inspected.
Original shipping charges are non-refundable unless the return is due to an error by In Precious Hands, LLC.
Late or Missing Refunds
If you have not received an approved refund after the expected processing period:
- First, check your bank account or card statement again.
- Then contact your credit card company or bank, as posting times may vary.
- If you still have not received the refund, contact us at hello@inprecioushands.com with your name and order number.
Last updated: September 1, 2026